Last updated: 7 October 2026

We want you to pay only for a service that works for you. That is why we offer a free trial first, and a 7-day refund window after you pay.

Try before you buy

Ask for a free trial on WhatsApp and test the service on your own device and connection, ideally at the times you usually watch. It is the best way to know whether it suits you.

The 7-day refund

  • If the service does not work properly for you, ask for a refund within 7 days of your subscription being activated.
  • Send the request by WhatsApp or email with your order number or the phone number you ordered with.
  • Before refunding, we will usually try to fix the problem with you. If it cannot be fixed, or you would simply rather have your money back, we refund you.
  • Refunds go back to the original payment method. How long it takes to show up depends on your bank or payment provider.

When we cannot refund

  • Requests made more than 7 days after activation.
  • Accounts used on more devices than the plan allows, shared or resold.
  • Problems caused only by something outside our control on your side, such as an internet outage at home. We will still help you troubleshoot.

Cancelling

Subscriptions do not renew without your say. If you do not want to continue, just do not renew. Nothing more is needed.

Questions

WhatsApp +1 (304) 618-5568 or email [email protected].